121 112th Ave. NE, Suite C
Bellevue, WA 98004

Emergency Info

What to Do in Case of Emergency

Call our office as soon as possible if you break or loosen any of your appliances. Please do not come directly to the office – by calling us, you will allow us to create a time to see you. Even if you have a regular appointment scheduled, call us immediately to notify us if you need an appliance repaired. After-hours calls will be given a list of telephone numbers to assist with any emergency needs.

Loose Brackets or Bands

Call our office immediately for advice if a bracket or wire is loosened. The bracket may need to be re-fitted as soon as possible. You may have a situation that requires cutting a wire or sliding a bracket off a wire at night or over the weekend. If you need to cut a wire in case of emergency, you may use fingernail clippers that have been washed and sterilized in alcohol. Please call our office the next business day, so that we may schedule an appointment for you.

Wire Irritations

Sometimes discomfort caused by a wire on your braces can be resolved by moving the wire away from the irritated area with a cotton swab or eraser. If the wire will not move, try covering the end of it with a small piece of cotton or a small amount of wax. If the wire is painful, you can cut it with nail clippers or scissors that have been washed and sterilized in alcohol. If you cannot resolve the wire irritation, call our office for an appointment.

Lost Separators

Most patients lose a separator during their treatment. Do not worry about losing a separator, but call our office to see if it needs to be replaced.

Swallowed Appliance

If you believe you have swallowed an orthodontic appliance, the most important step is to remain calm. Most appliances are designed with this possibility in mind, and are typically passed through the stomach and bowels without incident. However, if you experience any discomfort or difficulty breathing, you should seek immediate medical attention. X-rays may need to be performed to locate the swallowed appliance.

Discomfort with Orthodontic Treatment

During the first week after your braces are in place and routine adjustments are complete, you will likely feel some pain, soreness or discomfort. You may take acetaminophen or ibuprofen pain relievers while you adjust to your new braces. A warm wash cloth or heating pad may reduce the soreness in your jaws. Minor irritations and sores can heal more quickly and with less discomfort if you apply over-the-counter products like Zylactin® or Orabase®.

Broken Retainer/Expander

If a retainer, palatal expander or other large appliance cracks or breaks, take it out of your mouth. Call our office as soon as possible. Please do not come directly to the office - by calling us, you will allow us to create a time to see you. Make sure to bring all the pieces into our office at your scheduled appointment so that we can determine whether or not it can be repaired.